Frequently Asked Questions

Why do we even need our workstations cleaned?

Keyboards may look clean just looking at them however turn your keyboard over and give it a little tap and you will be surprised at what falls out. Fingers and hands can be dirty things. They hold oil and grease on the surface as a barrier to germs but this oil seeps onto things like keyboards, screens, staplers and calculators. Have an inspection of your work place and you will soon see how dirty these places can be.


How often should we get our workstation cleaned?

We find that anywhere from a month to every three months is a good frequency, depending on what type of business you have. With companies that have for example, trucks coming and going, the office areas usually require a more frequent clean. For a business with staff that do not eat at their workstations and the equipment is quite new, then every three months would most likely be ample. We believe that more regular cleaning increases the longevity of your workstation equipment.


Do the desks need to be completely cleared of paperwork?

For a thorough clean, yes however most companies will email their staff ahead of our visit ensuring plenty of time for this. Usually staff are quite happy to clear their work space so that they can have the area sanitised. Should they wish to leave their paperwork in place we will work around this and place it back where it was left so as not to cause any inconvenience.


Can you complete your clean after work hours or in the weekends?

Absolutely. We are happy to complete our clean out of work hours and sometimes it is a preference so that the clean can be completed without inconveniencing employees. There is no extra charge for this.


What actually gets cleaned?

We usually clean the whole workstation which consists of the mouse, screen, keyboard, headsets, telephones, calculators, staplers and work surface. Should you wish to only have the screens and keyboards cleaned we are happy to accommodate this.


Do your staff members have Ministry of Justice clearance as a norm?

Yes they do.


How much does this service cost?

We charge per workstation and the price per unit can depend on how dirty the workstation may be. We usually will visit the site to assess the workstations and then give you a quote. We are also happy to give you unit prices on cleaning extra telephones, whiteboards and photocopiers etc. We will tailor our pricing for a one off initial clean, large scale office or the regularity of the cleaning cycle.


Do you offer a sample clean?

We can come to your office and clean 1 to 2 workstations to show you our cleaning process and maybe show you how dirty your workstations are. From this site visit we can better assess the scope of your workplace this will enable us to provide you with a more thorough quote.


Do you have a standard operating procedure?

The Mouse
The mouse is sanitised on the top to remove all grime, the wheel to remove all in-ground dirt and the base of the mouse to remove built-up dust and dirt. The mouse pad is also thoroughly cleaned to ensure ease of use for the mouse.

The Telephone
The handset is sanitised thoroughly making sure that all grime, oil and makeup is removed from the ear and mouth piece. Before placing the handset back, the surface is wiped down where the handset sits, then the rest of the phone sanitised making sure that all grime and marks are removed from the face of the phone.

Head Sets
If the phone has a headset hanging up, the ear piece and head band are sanitised and hung back up.

The Desk Equipment
Any work equipment on the desk such as staplers, calculators or a hole punch are all cleaned and sanitised.

The Screen
The computer screen is first dusted then oily marks or other smears removed with a micro-cloth screen cleaner. Finally, the top of the screen edges are dusted and any marks removed.

The Keyboard
The keyboard is put flat onto the work surface so as not to break the legs off from under it. Using our Clean IT spray the keyboard is lightly sprayed and all oil, dust and grime removed. A spatula is run between the keys horizontally which in effect cleans the surface of the keyboard under the keys and loosens grime and dirt. Wipes are wrapped around the end of a cotton bud and the key on the keyboard cleaned inbetween making sure that all dust, grime and oil is removed.

Using the brush, the keyboard is tipped over and tapped onto the desk releasing any loose dirt and then brushed vigorously up and down the keyboard making sure that every area of the keyboard is cleaned to remove loose dirt. The control key which is located at the bottom right of the keyboard, is popped out and the keyboard brushed down again using that corner to gather and tap out the dirt to be removed.

The keyboard is placed back where it was and all work equipment including hand rests or jotter pads, back where they were when the cleaning began. A wrapped lolly is left on the keyboard to thank the employee for allowing us to complete our clean. Lastly the surface of the work station is wiped down thoroughly to remove coffee rings, dust and pen marks etc., with the edge of the desk completing the clean.


What is your policy regarding damage caused to equipment?

Clean IT is fully insured and will repair or replace any damage to equipment caused by our staff.


Why choose Clean IT

We are an NZ owned, boutique company that specialises in Workstation Cleaning. Our staff are not just office cleaners, they understand that this process involves a slight invasion of your employee's workspace and have the knowledge and care to provide an excellent hygienic service with as little disruption as possible.

Some of our happy clients include

Accordo

Aderant

AIA Insurance

ASB

Finance Now

JLL

Oceanbridge Shipping

SAP

Simpson and Western Lawyers

Watercare

House of Travel

T&G